PRIVACY POLICY

This Privacy Policy applies to Eliteco Builders and its sub-brands, Elite HomeCare and Elite Painting Pros, all of which share the contact number (267) 762-1899. We refer to all three together as "Eliteco" or "we" in this policy. The brands operate under one parent company at 217 W Girard Ave, Philadelphia, PA 19123.

We collect the information you give us through our forms, which may include your name, email, phone number, project or home address, and project details. We also collect the information needed to run a live chat if you use it, and basic technical information about your visit, such as your browser and the pages you viewed.

We use your information to respond to your request, plan or schedule a project or cleaning, follow up about your inquiry, and provide the service you asked for. We also use it to keep records of our interactions with you and to improve our site and our service.

We use a live chat widget and a customer relationship management (CRM) system to handle inquiries and to manage contact records. These tools act as data processors on our behalf, meaning they store and process the information you submit through chat and forms so we can follow up with you. When you submit a form, the details create or update a contact record in our CRM and may trigger a follow-up workflow. We do not sell your information.

When you provide a phone number on a form, you agree to receive calls and texts, including automated messages, from Eliteco Builders and its brands at the number provided. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out at any time.

We take reasonable steps to protect the information you share with us. No method of transmission over the internet or electronic storage is fully secure, but we work to protect your information using reasonable organizational and technical measures.

We do not sell your personal information. We may share it with the service providers who help us run our business, such as our CRM and live chat providers, and when required by law. We limit what we share to what is needed for those providers to do their work.

You can choose not to provide information, though that may limit our ability to respond to your request. You can opt out of calls and texts by replying STOP. To ask about the information we hold about you, contact us at elitecobuild@gmail.com or (267) 762-1899.

Questions about this policy go to elitecobuild@gmail.com or (267) 762-1899, or by mail to 217 W Girard Ave, Rear Office, Philadelphia, PA 19123. Also see our Terms of Service and Accessibility Statement.